IMMERSIVE | AUGMENT | ADAPT

Tap-a-Tech™

Video-Powered Sales Assistance that Creates Conversations and Conversions.

What do you do when shoppers can’t interact with a product expert in the store? Bring the interaction to them and make the purchase experience even easier through on-demand, live video chat.

Customer Service
50% of customers increase their purchasing with a brand after a positive customer service interaction.

Chart
86% of customers would pay up to 25% more to get a better customer service experience.

Quickly Extend Your Store Experience Online.
Meet Tap-a-Tech, where we leverage a product expert’s personal device to extend their expertise out of the store and get consumers the product answers they need without interrupting the shopping experience.

Be there whenever and wherever your customer decides to take the next step towards a purchase. Our touch-free sales solution will be directly placed on each product page of your website for easy access.
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How it Works
Your customer visits your product page on their desktop, tablet, or smartphone.
Your customer has questions about a product and clicks the “Tap-a-Tech” badge.
A one-way video chat connects your customer directly to a brand expert waiting to help.

5 easy ways For Shoppers to Interact
Traditional Chat
Dedicated 800 Number
One-Way Video Calls
Screen Share
After-hours Video Message

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Expanding the
consumer experience.

Just because we can’t be as close in physical proximity with each other right now, doesn’t mean we can’t emotionally connect via virtual, brand-driven events.

JONATHAN MARGOLIS
SVP EXPERIENTIAL / CEO MAG

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Dynamic VIRTUAL Solutions

A brick-and-mortar store has the opportunity to offer a unique and immersive experience that embodies the brand’s company-wide goals and ethos.

Tap-a-Tech™
Empower brand reps with embedded video and chat technology to guide customers to the right products, no matter when, where, or how they’re buying.

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BrightShops™
Monetize vacant commercial spaces and combine digital, experiential, and assisted selling strategies to promote products in a customizable environment.

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StoryStreams™
Help brands and associates influence purchase decisions with livestream product demos, unboxing reveals, online launch events, surprise shops, and more.

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Virtual U Training
& Events

Simplify the training process with the Virtual U – a completely online platform that allows brand associates to get the education they need in a digital setting.

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Virtual Events &
Conferences

Using a microsite as your event hub, we’ll encourage attendees to explore your brand even further, and connect with like-minded consumers around the globe.

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TRENDING

VIRTUAL INSIGHTS

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