Tap a Tech

Video-Powered Sales Assistance that Creates
Conversations and Conversions.


What do you do when shoppers can’t interact with a product expert in the store? Bring the interaction to them and make the purchase experience even easier through on-demand, live video chat.

of customers increase their purchasing with a brand after a positive customer service interaction.

of customers would pay up to 25% more to get a better customer service experience.

Quickly Extend Your Store Experience Online.

Meet Tap-a-Tech, where we leverage a product expert’s personal device to extend their expertise out of the store and get consumers the product answers they need without interrupting the shopping experience.

Be there whenever and wherever your customer decides to take the next step towards a purchase. Our touch-free sales solution will be directly placed on each product page of your website for easy access.

How it Works

Your customer visits your product
page on their desktop, tablet, or

Your customer has questions about
a product and clicks the “Tap-a-
Tech” badge.

A one-way video chat connects your
customer directly to a brand expert
waiting to help.

5 easy ways
For Shoppers to Interact
Traditional Chat

Traditional Chat

Dedicated 800 Number

Dedicated 800

One-Way Video Calls

One-Way Video

Screen Share

After-hours Video

Create a Buzz

Build Online Fandom
Get Ahead of the Curve.

Join the HypeHour


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