This month’s Employee Spotlight features a loyal BDSer since 2013 and the Support Center Manager in our Chicago office, Matt B.! Our Chicago Support Center is responsible for fielding all the calls for one of our biggest retailer clients, and Matt’s main responsibility as Support Center Manager is to help provide support to his team and to our client to ensure that deadlines and orders are met. Read on to find out more about Matt, his life at BDS, and what the funniest thing that ever happened to him was.  

Q: In three words, how would you describe yourself?  

A: Introverted, thoughtful, and analytical. 

Q: In three words, how would you describe your career?  

A: Dynamic, unexpected, challenging. 

Q: What is your favorite holiday? Why?  

A: I would have to say Christmas. I’m a cold-weather person, so I love the snow, and like most people, I associate Christmas with a lot of good memories.  

Q: What is the funniest thing that happened to you?  

As I was driving down in one of the major streets in my area, I saw that the stoplight in front of me turned yellow. I thought that I wasn’t going to make it, so I slammed on my brakes. As soon as my car stopped, I heard a loud “whoosh” sound and suddenly there was this white cloud of smoke that filled my car. I couldn’t see or breathe, so I got out of my car and luckily the light was still red. After I took a couple of breaths, I looked at my car and it had suddenly stopped smoking. I opened the door to my backseat and saw what happened – I had a fire extinguisher in the back that had flown off the seat and landed on the floor, which caused it to go off. Needless to say, it took a VERY long time to get the car cleaned.  

Q: If you could go back in time, what year would you travel to?  

A: I would like to travel back to the early 1900s – there was this massive boom in technology and I would have liked to see how life was before we got to the point where everyone had a handheld device.  

Q: If you could sing one song on American Idol or The Voice, what would it be?  

A: Probably “I Miss You” by Incubus. 

Q: What is your favorite food?  

I’d say a really good steak – like a beef tenderloin steak is probably my favorite.  

Q: Where would you recommend going on vacation? Why?  

A: I would say the Pacific Northwest – I think the terrain out there is gorgeous and it has a little bit of everything that I want – it has heavily wooded areas and places to climb and hike. I used to climb as a kid, and as much as I like Illinois for a lot of reasons, I really love the outdoors and I would love to move somewhere like the Pacific Northwest.  

Keep an eye out for more Employee Spotlights! Interested in becoming a BDSer yourself? Check out our Careers Page for the latest job openings.